TRAINING

Build Technology Confidence That Lasts

Technology should free your organization to focus on its mission, not bog you down in complicated software or security worries. Yet for many teams, the biggest barrier to fully leveraging technology is lack of skill and confidence. My Training Services turn that challenge into an opportunity—helping your staff master the tools they already have, plus explore new platforms and emerging tech safely and effectively.

GROW

Why Invest in Technology Training?

Many organizations struggle with technology adoption despite investing in training, because training often doesn't align with how people actually learn and work.

Better Adoption & ROI

When staff actually understand the tools at their disposal, you maximize the return on your technology investments.

Reduced Support Costs

Confident users require less hand-holding—freeing your internal (or external) IT resources to focus on bigger issues.

Future-Ready Skills

From routine best practices to integrating AI into workflows, training future-proofs your team.

Consistent Knowledge Base

Group training and customized documentation ensure everyone's on the same page, reducing errors and internal friction.

Greater Staff Satisfaction

Confidence with technology reduces workplace stress and increases job satisfaction.

Improved Consistency

When everyone understands proper processes, work is completed more consistently and with fewer errors.

Tech Therapy
Traditional IT Training
Focuses on outcomes and workflows
Focuses on features and buttons
Personalized learning paths
One-size-fits-all training sessions
Step-by-step skill building
Overwhelming information dumps
Plain language everyone understands
Technical language and jargon
Ongoing support and reinforcement
One-time events with no follow-up
Custom materials for your specific needs
Generic vendor training materials
TRAINING SERVICES

Training Services I Provide

Group Workshops &
Custom Trainings

I tailor each session to your team's unique workflows, tools, and learning preferences. Common topics include cybersecurity best practices, productivity suites, AI integration, and specialized platforms—all taught using your actual data and processes.

Documentation &
Learning Materials

Custom training materials that stick, including step-by-step guides, short video tutorials, and reference documents designed specifically for your team's needs and learning styles.

Capacity Building Programs

A clear, phased implementation plan that balances immediate wins with long-term goals, ensuring your technology evolution respects your capacity and budget constraints.

Ongoing & Transitional Support

Objective guidance through the overwhelming landscape of technology options, helping you select the right tools that align with your specific needs and budget.

Training Topics

I teach a variety of topics, ranging from foundational and conceptual knowledge to practical hands-on skill-based training that can be applied immediately.

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This list is not exhaustive but a sample of topics and platforms that I have worked with and can teach. Ask me about specific software tools or platforms that you are interested in learning or receiving support. I am willing to learn new technologies together with your team and be the designator tech translator for your team.

Foundations & Best Practices

Cybersecurity 101 for Nonprofits
Google Workspace Mastery
File Management & Digital Organization
Technology Hygiene & Best Practices

Business Productivity Suites

- Microsoft 365 (Teams, SharePoint, Excel) 
- CRM Platforms (Salesforce, HubSpot)
- Project Management Tools (Asana, Trello, ClickUp)
- Communication & Collaboration Platforms

Advanced & Emerging Technologies

- Data Analysis & Visualization
- AI Integration for Daily Workflows
- Automation Tools (Zapier, Make, Power Automate)
- Cloud Services & Remote Work Tools

Custom Technology Exploration

- Evaluation of new tools for your organization
- Migration planning and implementation
- Technology adoption strategies
- System-specific training and workflows

Ready to Build Your Team's Technology Confidence?

Let's discuss your specific training needs and explore how a customized learning approach can transform your team's relationship with technology.